If you are not 100% satisfied with your purchase, you can return your order to us for a full refund within 30 days from your order date (15 day on Holiday items).
With ShopGCH's 30-day return policy (15-day Holiday Items) , there are no special catches or exceptions*. Products must be in the condition you received them. You are responsible for the shipping charges to return product.
How to start a return:
Log into your account, locate the order and click on view details.
On the right hand side you will see "Add New RMA"
Please follow the directions and you will be issued a RMA number.
Girls Clothing Hut
RMA # (Enter your #)
380 E. State Hwy CC
Nixa, MO 65714
Once your return is received and inspected by our fulfillment team (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.
We do not offer an exchange policy, order will be refunded to your account and will need to be repurchased through our website.
If you would like to exchange an item (swap sizes, etc) the best course of action is to go ahead & purchase the item you want, send back the item you don't want & we will issue a prompt refund upon receipt of the returned item.
Items returned after 30 days (15 days Holiday items) will not be accepted.
*Holiday items, items returned damaged, not in original condition or not in resalable condition may not qualify for a refund and/or may be subject to a restocking fee or only eligible for store credit.
*Washed or Used items will not qualify for a refund. Perfume, Fabric Softener, Smoke and Animal Hair will also not qualify for a refund.
*30 Day return policy starts from the date of purchase (15 day Holiday items)
*Returned items are eligible for a 20% restocking fee